Never Compromise Safety We recognize safety as our highest priority in all aspects of the Airline.
Commitment to Communication We will communicate timely and effectively any changes which affect our People or their jobs.
Financial Responsibility We recognize the importance of maintaining the lowest possible cost consistent with achieving our objectives. We will provide the opportunity for all People to provide input in achieving our efficiencies.
Ethics and Values We will operate by the Golden Rule. This applies to our relationships with all constituencies including Employees, Customers, Suppliers, and Stockholders. As a company and as individuals, we highly value integrity and are intolerant of dishonesty, maliciousness, or deceit.
Commitment to Personal Development We will provide education to ensure our People possess the skills and knowledge to achieve our objectives. In addition to providing technical training, we will provide dedicated training in safety, leadership, and diversity.
Respect for all Pinnacle People We recognize the value of all People. We will train our People in the areas of diversity and leadership, giving them the tools necessary to ensure all relationships are based on the principle of mutual respect.
Customer Service We will provide our Customers with responsive, caring and professional People. We are dedicated to providing clean aircraft and facilities.
Commitment to Stakeholders We realize our Investors, People and Customers depend on us. All stakeholders will benefit in some way from their relationship with our Airline.
